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  2. Preset Customer Support

Preset Customer Support

Welcome! You can raise a request for Preset Customer Support using the options provided.

Live help weekly

Preset holds weekly Office Hours every Tuesday and Thursday. Come and ask questions live! You can register using below links:

  • AMER session.
  • EMEA session.
Experiencing an outage?

If you are experiencing an outage or incident, please check our Status Page for the latest updates.

Got a new Idea?

If you have a feature suggestion or feature enhancement request, check out our Ideas Portal!

  • Technical support

    Need help installing, configuring, or troubleshooting?

  • Licensing and billing questions

    Choose this if you have questions about licensing or billing.

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